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Hôtel Tandem: preparing for a license transition Microsoft 365

After identifying the uses and accounts to keep, the team ordered the Microsoft 365 licenses and confirmed their implementation on the establishment's tenant.

Laptop prepared on a work table.
Business illustration: Prepare the stations, their connections and checks with users.

Hotel TandemMay 2026

At the hotel, the accounts were used for reception, staff and document sharing. The first task was to reconcile the addresses used with the duties to be retained, before preparing the transition with the former claimant.

  1. Identify uses

    Distinguish between the accounts used, the necessary functions and the addresses that have become useless.

  2. Set up licenses

    Order the selected subscriptions and confirm their presence in the hotel environment.

  3. Coordinate the transition

    Then authorize the termination process with the previous service provider, with a separate follow-up step.

Licenses ordered and in place; termination of the former service provider authorized

Based on the uses of the establishment

For a hotel, Microsoft accounts can respond to different situations: a shared reception desk, a laptop or the needs of an employee. In this file, the establishment's contact began by summarizing the addresses used and the people concerned. She also pointed out addresses that were no longer needed. This census made it possible to prepare for the transition from real activity.

Specify the functions to be retained

The summary also specified the licenses that the establishment wished to keep and a need for file sharing between certain users. The question therefore went beyond the simple renewal of a subscription: it was necessary to reconcile the accounts with the expected functions. This preparation helps to define a scope understandable to the site manager. It allows you to examine usage before ordering, then maintain a clear basis for monitoring accounts and licenses over time.

Order and set up licenses

At the end of May 2026, the technician confirmed that he had ordered the licences and indicated that everything was in place on the hotel owner. The dossier thus had a technical stage carried out after the identification of needs. The team could then coordinate the administrative passage with the former claimant. This continuity between demand, order and confirmation of implementation gives useful benchmarks to the establishment, while keeping an identified responsibility for monitoring its environment. Microsoft.

Coordinate the continuation with the former service provider

Once the implementation was confirmed, the team authorized the termination of the old licences. This authorization was a next step in the transition; it was still to be followed with the claimant concerned. The scope of this file remains that of the licences and their implementation on the holder. Agedis accompanies this articulation between usages, accounts and the steps to be organised, so that the customer can understand what is being done and what actions remain to be pursued.

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